Safety Survey Launched by Grand Strand Water and Sewer Authority to Ensure Community Water Quality

Safety First: Grand Strand Water and Sewer Authority Conducts Important Survey for Customers

In the charming streets of Horry County, South Carolina, a significant initiative is underway that could impact many households and businesses. The Grand Strand Water and Sewer Authority (GSWSA) is reaching out to its customers to gather vital information about the materials used in the water lines that connect their properties to the water supply. This survey comes in light of new regulations set forth by the Environmental Protection Agency, aiming to ensure water quality and safety across the community.

What’s the Big Deal About Water Lines?

You might be wondering, “Why does it matter what my water lines are made of?” Well, the type of material can significantly affect the quality of the water you drink and use in your daily life. The utility is particularly interested in identifying whether the service lines are made of lead, copper, plastic, or any other material. Knowing this information will help them provide better services and comply with the updated state and national guidelines.

A Little Background

The GSWSA has been around for quite some time and has absorbed various smaller municipal water systems along the way. Unfortunately, the records concerning the composition of customer service lines often didn’t make the cut. Neeraj Patel, the chief of field operations at the GSWSA, explained in a news release that this survey is crucial for identifying the materials of water lines in the areas they serve.

Your Participation Matters!

So, how do you know if you’ll receive this survey? It’s important to note that not every customer will be contacted. The authority will reach out mainly to those with existing records about their service line materials. If you do get a survey, they’re looking for your honesty—it’s about making sure everyone in the community has safe, reliable water!

Don’t Worry, It’s Legit!

In today’s tech-savvy world, where scams lurk around every digital corner, the GSWSA wants to reassure residents that their survey is genuine. Christy Holder, the CEO of the authority, has emphasized the importance of this survey, especially now that cybersecurity is an essential part of our lives. So if you receive a survey, feel free to engage! It’s not a scam; it’s all about making Horry County’s water quality even better.

Keeping You Safe

For those concerned about lead exposure, rest assured that GSWSA has taken steps to protect its customers. The authority adds a corrosion inhibitor to the water supply designed to minimize the chances of lead leaching from older pipes. Plus, they conduct regular lead and copper testing to ensure the water meets all safety standards.

Serving the Community

The GSWSA serves over 130,000 customers across Horry, Georgetown, Marion, and Dillon counties. They operate several water systems, including the Bull Creek Regional Water System and the Myrtle Beach Surface Water Treatment Plant, all of which consistently exceed U.S. water quality standards. So, you can take comfort in knowing that their priority is your health and safety.

Got Questions?

If you have any questions or concerns about the survey or your water quality, don’t hesitate to reach out! You can give them a call at 843-234-8460. They’re there to help you every step of the way.

As Horry County moves forward with this essential survey, let’s all support the efforts of the Grand Strand Water and Sewer Authority to ensure that our drinking water remains clean, safe, and trustworthy. Your participation can make a world of difference in the community!