Myrtle Beach Pool Company Faces Legal Woes Amid Customer Complaints

Myrtle Beach Residents Seek Answers About Troubling Pool Company

In the sunny shores of Myrtle Beach, a story has been unfolding that has left many locals scratching their heads. Christopher Harrington, the owner of a once-thriving pool company known as Cascade Custom Pools, has found himself in a deep legal dilemma, facing over $500,000 in judgments due to unfinished and improperly handled projects.

Challenging Times for Cascade Custom Pools

This ordeal all started when reports circulated about poor customer experiences with Cascade. Customers began sharing stories of pools that were either incomplete or not met with the quality they expected. After looking into these complaints, it became clear that something was seriously amiss at Harrington’s business.

Harrington, who had been notably silent through the backlash, finally spoke out in a letter responding to a lawsuit from a local construction company, Bros Prestige Construction. In his letter, he admitted some tough truths: “We simply can’t pay for sub par and incomplete work.” He acknowledged that Cascade had shut down back in April after running into mounting issues and pressures.

The Legal Landscape

As it stands, Cascade faces a whopping eight pending lawsuits in Horry County alone, plus another one in Charleston County. One of those lawsuits comes from a company called Aspire, which is demanding more than $186,300. And while Harrington’s letter paints a picture of a man at the end of his rope, it also reveals the heavy consequences of the legal battles he’s embroiled in.

To further complicate things, a decision from U.S. Magistrate Judge R. Bryan Harwell ordered Cascade to cough up a staggering $327,000 in damages to SCP Distributors. And if you think that’s the end of it, think again! The Better Business Bureau (BBB) has reported a troubling 13 complaints against Cascade in just the past year alone, and none have been resolved, resulting in an F rating for the company.

No Business, No Assets

In a heartfelt admission, Harrington claimed, “I do not own anything.” He explained that all of the vehicles, equipment, and leased buildings have been returned. For someone who at one time helmed a pool company, it must be a tough pill to swallow to rent his home and not even have a vehicle. This speaks volumes about how quickly things can change in the business world, especially when the landscape is riddled with challenges.

As Myrtle Beach residents, many are left wondering how such a well-known business could have fallen so far. It’s tough to see a community pool company, which many trusted, face such a dramatic downfall—and it raises the question of what steps should be taken to safeguard customers in the future.

What’s Next for the Community?

Looking ahead, it will be interesting to see how this situation unfolds not only for Harrington but also for those who have been left in the lurch. With several legal proceedings still pending, it’s uncertain what the future holds for Cascade. Will those families who invested their hard-earned money in a dream pool ever find resolution? Or will this serve as a reminder of the importance of vetting contractors and safeguarding against subpar work?

Myrtle Beach has a vibrant community that deserves dependable services, especially from businesses that are part of our everyday lives. As we keep an eye on this evolving story, we hope that all parties involved can find a fair resolution, allowing Myrtle Beach to shine brightly with beautiful pools and happy customers once more.